QuorumLabs Careers

Here at QuorumLabs, we are transforming complex and costly technologies into simple and affordable solutions. We thrive on innovation, passion and drive, and we understand that our employees are the key behind our continued growth and success.

Imagine a company where you’re encouraged to communicate your ideas openly in a culture where curiosity, ingenuity and integrity are valued. At QuorumLabs, you can make an immediate difference, while teaming with some of the best and the brightest minds in the industry. We are an equal opportunity employer with a commitment to diversity. We offer competitive salary and benefit packages. Please send your resumes to info@quorumlabs.com.

Current openings include:

         Vice President of Engineering

         Lead Development Representative (LDR)

         Senior Customer Support Engineer - (SCSE)

         Software Development Engineer

        

 

Vice President Engineering

Reporting to the CEO and working closely with the CTO, this person will have primary day-to-day responsibility for planning and managing the company's product development.  You will lead a skilled and motivated engineering team, who pride themselves on their ability to create highly dependable systems that are easy to use with minimal training.  The work consists primarily of software development and quality assurance, with delivery as appliances integrated with OEM hardware and as “cloud” services (disaster recovery as a service, or DRaaS).  Because our systems integrate a wide range of technologies, we particularly value eclectic knowledge, curiosity and drive, and the ability to synthesize different elements creatively.

Responsibilities include:

  • Work with the CTO and the rest of the team to synthesize a product roadmap that matches technical leadership with the best opportunities for business growth.
  • Recruit excellent engineers adding to the team with top technical skills and great attitude.
  • Provide technical guidance and hands-on project management for all product development and QA functions.
  • Strike the right balance of process and improvisation appropriate for a start-up company.
  • Work with operations to ensure efficient, scalable delivery of both appliance product and cloud service packaging.
  • Build a strong foundation capable of supporting our dual promise of ease of use and outstanding dependability.
  • Play a key and active role in the senior management team.
  • Other duties as assigned.


Required qualifications:

  • Smart, productive, and upbeat self-starter capable of working and leading in an early-stage company.
  • Engineering experience in venture-backed startup companies.
  • Familiarity and proficiency with relevant technology, including distributed computing, virtualization, storage, de-duplication, networking, Xen, Linux, and Windows.
  • Background with appliance or online service (“cloud”) delivery models would be helpful.
  • Strong ability to communicate with CEO, CTO, engineering team, other employees, customers, and partners.
  • Degree(s) in computer science, engineering, or similar disciplines.

 

Lead Development Representative (LDR)

As key members of the QuorumLabs Marketing Team, Lead Development Representatives will:

  • Qualify leads from a variety of sources (e.g., tradeshows, whitepaper downloads, webinar attendees, web visitors, etc.) via email, telephone calls and online research
  • Identify prospects within target accounts that have active log and event management projects. This task includes researching the leads (prospects) what have responded to outbound email campaigns or show interest in in our solutions
  • Effectively and efficiently track all prospects in their assigned regions via Salesforce.com
  • Using a combination of emails and calls, develop and test messages with prospects to achieve highest response rates
  • Collaborate with regional account managers to maximize territory development

 

Skills and Experience:

  • Highly self motivated
  • Strong customer-service orientation
  • Excellent communication skills, verbal and written. Articulate, good telephone demeanor and positive attitude
  • Skilled at open-ended questioning
  • Ability to manage multiple projects, with excellent time management, organization and planning skills
  • Strong attention to detail
  • Experience using Salesforce.com and LeadLander
  • Previous Sales and/or LDR experience preferred

 

Qualifications and Education:

  • BS/BA preferred
  • A desire to pursue a career in sales or marketing

 

Senior Customer Support Engineer - (SCSE)

We are looking for an outstanding individual who is not afraid to pick up the ball and run with it.  This position requires Windows and/or Linux skills with person who has a strong desire to learn anything they don’t know and keep learning.  This individual will be a master of all trades who will draw on the breadth and depth of their background in this position.  A MUST is good customer service skills, bonded with exemplary troubleshooting and the ability to think on your feet.

Required Skills:

  • Ability to diagnose and reproduce complex technical issues, involving hardware and software (Windows/Linux)
  • Good telephone and language skills combined with “unrufflable” patience.
  • Good written communication skills.  Must be able to clearly communicate via email. Ability to write knowledge base articles.
  • Good Windows server administration skills.  Good working knowledge of Windows applications/subsystems Exchange, SQL, AD, VSS and the Registry.  
  • Good Linux server administration skills.  General knowledge of Linux CLI and how to perform common tasks.  Comfortable with common unix utilities like sed,  grep, SSH and TAR.
  • Understand basic concepts of virtualization. (preferable XenServer Farms)
  • Can build either Windows or Linux Servers and has done so in a non lab environment.


Desired Skills:

  • Working with integrated hardware/software (appliances)
  • Experience in a company involved in the storage or data protection industry.
  • Working knowledge of any hypervisor, preferably XenServer.
  • Experience using a Windows backup product like Symantec Data Vault or BackupExec.


Required Experience:

  • 5+  years experience providing technical support to end users and IT professionals.  Preferably in small company or start-up environments.
  • BS in Computer Science or related degree or equivalent experience.

 

Software Development Engineer

Reporting to the Vice President of Engineering and working closely with the CTO, this person will develop software for the onQ system of appliances and hybrid cloud services.  You will join a skilled and motivated engineering team, who pride themselves on their ability to create highly dependable systems that are easy to use with minimal training.  Because our systems integrate a wide range of technologies, we particularly value eclectic knowledge, curiosity and drive, and the ability to synthesize different elements creatively.

Responsibilities include:

  • Development of software in Linux and Windows environments for managing system backup and recovery.


Required qualifications:

  • Smart, productive, self-starter able to work in a small team environment.
  • Five or more years experience in C++/C systems/server development on Linux and/or Windows.
  • Good understanding of multithreaded programming and network programming.


The ideal candidate will also have:

  • Experience developing backup/deduplication software.
  • Experience with virtualization technologies like Xen or VMWare.
  • Detailed knowledge of the Windows boot process and the Windows registry.
  • Experience programming with Volume Shadow Copy Service APIs, NTFS change logs, and Windows data backup APIs.
  • Experience with WinPE.
  • Working knowledge of WMI.
  • Experience developing for Linux.
  • Experience developing management systems.
  • Experience with HTML, PHP, JavaScript, Ruby, Python.

 

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