Q: What applications and operating system environments can be backed up and restored by QuorumLabs onQ?
A: QuorumLabs onQ™ can back up, protect and restore the entire application and data stack associated with any application running on Windows Server 2003 and Windows Server 2008, either on a physical server or in a virtual machine.

Q: How many servers can QuorumLabs onQ protect?
A: Various editions of QuorumLabs onQ support up to twenty on a single system. For a full comparison of the available options, contact us.

Q: Do my protected servers need to be virtualized?
A: No. QuorumLabs onQ is designed to protect and restore any mix of virtualized and physical workloads, or an environment consisting exclusively of all physical machines or all virtual machines. QuorumLabs onQ has the ability to turn the back up of a workload running on a physical machine into a virtual hard disk image, as well as import a virtual image from a primary workload that has already been virtualized. So, source machines running in a physical or virtual mode format can be backed up, incrementally updated and restored by QuorumLabs onQ.

Q: Do I need a backup server to run my applications in the event of a failure?
A: No. The QuorumLabs onQ appliance not only manages the backup and recovery process, it runs workloads, either locally or remotely as needed. When a primary workload fails, the QuorumLabs onQ system boots up and runs the latest applicable version of the workload on a virtual machine inside of QuorumLabs onQ. This eliminates the need to invest in backup hardware for temporarily running applications in the event of a failure or disaster.

Q: What Recovery Time Objective (RTO) does QuorumLabs onQ provide?
A: QuorumLabs onQ’s one click recovery generally recovers functionality in just a few minutes

Q: What Recovery Point Objective (RPO) does QuorumLabs onQ support?
A: The QuorumLabs onQ system can provide streaming, deduped backups locally at any frequency configured by the system administrator. Site-to-Site deduped replication is configurable to any frequency deemed practical given network connectivity constraints. Most customers configure the system to achieve an RPO for local recovery measured in the range of one hour or less.

Q: Do I need a remote disaster recovery site?
A: For disaster recovery purposes, best practices suggest a remote site to host a second QuorumLabs onQ appliance. Because QuorumLabs onQ throttles replication of workloads, bandwidth requirements to the second site are limited and many customers use a branch office as the secondary location. Others use as secondary data center or lease space at a co-location facility.

Q: Will QuorumLabs onQ saturate my limited site to site bandwidth?
A: QuorumLabs onQ supports throttling to prevent workload backups from consuming excessive bandwidth and clogging your network. This throttling is configurable and allows administrators to essentially run QuorumLabs onQ replication “in the background” in situations where bandwidth between sites is limited.

Q: What virtualization Technology does QuorumLabs onQ use?
A: QuorumLabs onQ creates virtualized workload images in the Microsoft and XenServer compatible Virtual Hard Disk (VHD) image format. This allows customers to run any workload virtualized by the QuorumLabs onQ solution in either Microsoft HyperV or XenServer. When running one of the workloads stored in the system, the QuorumLabs onQ solution runs the Citrix XenServer hypervisor to accomplish this. If certain customer workloads are already virtualized in the VMware Virtual Machine Disk Format (VMDK), the system has the ability to store, update and run these workloads as well in the event of an outage or disaster.

Q: How is my data secured during offsite transfers?
A: Data is transferred securely using SSH.

Q: Are SAN configurations supported?
A: QuorumLabs onQ is compatible with iSCSI SANs. Contact QuorumLabs for details.

Q: How long does it take to install QuorumLabs onQ?
A: Depending on your individual configuration, it can take as little as a few hours to have QuorumLabs onQ up and running.

Q: What does a typical QuorumLabs onQ configuration cost?
A: Contact us for full details on configuration options and pricing.

Q: How do I manage my QuorumLabs onQ appliance?
A: QuorumLabs onQ features a secure web-based interface, allowing administrators to simply and easily manage it remotely via a browser.

The QuorumLabs Technical Support team works to ensure that 100% of our customers are satisfied. To expedite your issues, we provide both email and phone support.

Email:	support@quorumlabs.com
Phone:	+1.510.257.5227 Option 2