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Support
QuorumLabs delivers world-class support and maintenance services on all of its products and solutions. Worldwide implementation and ongoing support is provided through a global partner network, backed by the support and engineering resources of QuorumLabs. All QuorumLabs customers currently subscribing to support and maintenance receive access to the following:
- 24 X 7 or business hour telephone access depending on the plan selected
- 24 X 7 email based support for all plans
- Customer support knowledge base access
- Access to Engineering resources as required
- Software updates according to the QuroumLabs release schedule
The QuorumLabs Technical Support team works to ensure that 100% of our customers are satisfied. To expedite your issues, we provide both email and phone support.
| Email: | support@quorumlabs.com |
| Phone: | +1.510.257.5227 Option 2 |
“onQ is the only business continuity solution that lets you test your disaster recovery plan in less than 15 minutes and instantly prove your systems are available and up-to-date. Traditional solutions are time-consuming and resource intensive and typically require a company to rent space, rent servers, install the servers, recover from tape, hire multiple consultants and more, over a period of 3–4 days, just to test their disaster recovery facilities! With OnQ, companies can now easily test once a month as opposed to once a year.”
Stephen Parsonage
Managing Director,
The I.T. Consultancy Group Pty Limited
